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GUEST INFORMATION

Guest Information

Everything you need to know before, during, and after your stay. For detailed answers, visit our FAQ page.

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Hearing Impaired

The President Hotel has Deafgard devices to ensure a safe stay for all. This portable device, specifically designed for the deaf and hard of hearing, features a vibration pad and flashing light, providing instant alerts during emergencies. No installation required, it offers peace of mind for our guests and their loved ones. Your safety is our priority.
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Accessibility Friendly

Our easily accessible rooms are conveniently located near the guest elevators on each floor. They’re specially designed with large entryways, they’re spacious and they have a range of facilities for extra assistance.
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Guide dog friendly

Guide dogs are always welcome at The President Hotel. We’re proud to offer a comfortable and welcoming stay for guests travelling with their guide dogs.
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MUSLIM GUESTS

The President Hotel has been audited by Crescent Rating and has been awarded a 5 out of 7 for its Muslim-friendly services and facilities. All rooms have prayer direction indicators for guests’ convenience. Prayer mats, Qurans, prayer times, a list of halal restaurants in the area, a list of mosques in the area can all be made available to guests.Disable bathrooms and areas
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JEWISH GUESTS

At The President Hotel we have gained the knowledge and experience to cater efficiently to Jewish guests. Where we are unable to assist with Kosher requirements, we have trusted external partners we make use of. Stairwells are clearly indicated in all rooms and all stairways are open on the Jewish Sabbath.
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Neurodiversity

This initiative is backed by Autism SA, ensuring our offerings meet the genuine needs of the neurodivergent community. Our entire staff has completed specialised training to provide understanding, respectful service.
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Frequently Asked Questions

We offer accessible rooms, hearing-impaired facilities and guide dog-friendly stays. Our accessible rooms are conveniently located near the guest elevators and designed to allow for ease of movement. Please contact us before your stay so we can assist with your specific requirements

Dining

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For more information about dining at The President, see our dietary information guidelines.
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Direct bookings receive our best available rate, complimentary early check-in on request, and no booking fees.
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